Terms of Service
Welcome to SocialRespona. These Terms govern your use of our platform and services.
Welcome to SocialRespona. These Terms of Service ("Terms") govern your use of the SocialRespona website, platform, and services. By accessing or using our services, you agree to comply with these Terms.
If you do not agree with any part of these Terms, you should not use our platform.
Table of Contents
1. Use of the Service
SocialRespona provides AI-powered tools that help businesses manage social media comments, messages, and engagement across various platforms.
By using our service, you agree to:
- Use the platform only for lawful purposes
- Provide accurate account information
- Maintain the security of your login credentials
- Not misuse or attempt to disrupt the service
You are responsible for all activity that occurs under your account.
2. Account Registration
To access certain features, users may need to create an account.
When creating an account, you agree to:
- Provide accurate and complete information
- Keep your login credentials secure
- Notify us immediately if you suspect unauthorized access
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Acceptable Use
Users agree not to:
- Use the platform for unlawful or harmful activities
- Attempt to access unauthorized systems or data
- Upload malicious software or harmful code
- Use the service to spam or abuse social media users
Violation of these rules may result in suspension or termination of your account.
5. Subscription and Payments
Some SocialRespona services may require a paid subscription.
By purchasing a subscription, you agree to:
- Pay the applicable fees for your selected plan
- Provide accurate billing information
- Allow recurring payments if applicable
Subscription plans may be billed monthly or annually depending on the selected plan.
6. Cancellation and Plan Changes
Users may upgrade or downgrade their plan at any time through their account settings.
Upgrades
Upgrades take effect immediately with prorated billing.
Downgrades
Downgrades take effect at the end of the current billing period.
You may cancel your subscription at any time.
After cancellation, your access to paid features will remain active until the current billing cycle ends.
7. Intellectual Property
All content, software, technology, and design provided by SocialRespona are protected by intellectual property laws.
This includes:
- Platform software
- Branding and logos
- Website design
- AI technologies
Users may not copy, modify, distribute, or reproduce any part of the platform without written permission.
8. Service Availability
We strive to keep SocialRespona available and functioning at all times. However, we cannot guarantee uninterrupted service.
Occasional downtime may occur due to:
- System maintenance
- Technical issues
- Third-party service interruptions
SocialRespona is not responsible for losses resulting from temporary service interruptions.
9. Limitation of Liability
To the maximum extent permitted by law, SocialRespona shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.
This includes:
- Loss of data
- Loss of business opportunities
- Service interruptions
Users use the platform at their own risk.
10. Third-Party Services
Our platform may include integrations or links to third-party services.
SocialRespona is not responsible for:
- Third-party policies
- Third-party data practices
- Changes to external services
Users should review the terms and policies of those services separately.
11. Termination
We reserve the right to suspend or terminate accounts that:
- Violate these Terms
- Abuse the platform
- Engage in unlawful activities
Users may also terminate their accounts at any time.
12. Changes to These Terms
SocialRespona may update these Terms periodically.
When updates occur, the "Last Updated" date will be revised.
Continued use of the platform after updates means you accept the revised Terms.
Questions About These Terms?
If you have questions about these Terms of Service, please contact us.
support@socialrespona.com
SocialRespona allows users to connect third-party social media platforms such as:
When you connect these services, you authorize SocialRespona to access necessary data in order to provide automation, analytics, and comment management features.
SocialRespona does not control these platforms and is not responsible for changes to their policies or functionality.